Refund policy

Thank you for shopping with Amlika.
We take great pride in the quality of our products and aim to ensure your complete satisfaction. However, if for any reason you are not fully satisfied with your purchase, please review our Return and Refund Policy below.


1. Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. The definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purpose of this Return and Refund Policy:

  • Company (referred to as “the Company”, “We”, “Us”, or “Our”) refers to Amlika (Brand Name), operated by SaaS Creations, located at Mahapura, Jaipur (Rajasthan) – 302026.

  • Goods refer to the items offered for sale through our website or services.

  • Orders mean a request by you to purchase goods from us.

  • Service refers to the website and related operations.

  • Website refers to SaaS Creations, accessible at www.saascreations.in.

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.


2. Order Cancellation Rights

You are entitled to cancel your order within 3 days of placing it, without providing any reason.
To exercise this right, please inform us clearly of your decision by contacting us via:

Once we receive your cancellation request and verify your order, we will process the refund within 7 days. The refund will be made using the same payment method used during purchase, after deducting a 20% processing fee from the order amount.


3. Conditions for Returns

To be eligible for a return, please ensure that:

  • The goods were purchased within the last 7 days.

  • The goods are returned in their original packaging and condition.

Non-Returnable Items

The following products cannot be returned:

  • Goods made to your specifications or clearly personalized.

  • Goods that are not suitable for return due to their nature, rapid deterioration, or expiry.

  • Goods unsealed after delivery for health, safety, or hygiene reasons.

  • Goods that have been inseparably mixed with other items after delivery.

We reserve the right to decline returns that do not meet the above conditions.

Note: Sale items or discounted goods are not eligible for refund unless required by law.


4. Returning Goods

You are responsible for the cost and risk of returning goods to us. Please send returns to:
SaaS Creations, Near Bachpan School, Mahapura, Jaipur – 302026 (Rajasthan)

We recommend using an insured and trackable shipping method to ensure your return reaches us safely. Refunds cannot be processed without actual receipt or proof of return delivery.


5. Refund Timeline

Once your returned goods are inspected and approved, refunds will be initiated within 7 business days. You will receive confirmation via email once the refund has been processed.


6. Contact Us

For any questions or assistance regarding returns and refunds, please reach out to us at:
📧 Email: admin@saascreations.in
🌐 Website: www.saascreations.in